Most requests can be completed within 1 week (copies) to 3 weeks (loans) however this can vary depending on availability, location and type of supplier.
Check the status of your request and/or contact Document Delivery if you have not received the item or further communication after 3 weeks.
Yes, but delivery by your need by date will depend on availability and supplier. If you do require urgently and/or sooner than the usual turnaround times, you do need to alert Document Delivery
Tip: From My Requests -Open requests, select request number and click Message
Note: students may be asked to obtain supervisor or contact librarian approval if additional charges apply.