Some students may see an error message (Error M14:11) similar to the one shown below.
If the due date for the assignment has not been reached and you are allowed to resubmit, please return to your document, open it and save it in a different format (see below) before re-submitting the assignment. When re-submitting, it may be useful to upload a version of the paper in a different document type. If, for example the paper is a Microsoft Word (.docx) file type, it may be better to open the document and then re-save it with a Word 97-2003 .doc file type or a .pdf file type. This may improve the chances of the paper being processed correctly.
Note: It is important to note that the original submission date and time will be overwritten when re-submitting. If the due date for the assignment has already passed, the re-submitted paper will appear as ‘late’ (highlighted in red) in the Submission Inbox. Students are advised to contact their unit coordinator before re-submitting if the due date has passed.
As of the 20th May 2015, we are experiencing some difficulties where submissions remain in a 'Pending' state. If this occurs please contact your Lecturer oreSolutions Service Desk .
Turnitin is text-matching software that compares the originality of a student’s written work against electronic texts from the Internet, published works (such as journal articles and books), and assignments previously submitted to Turnitin by other students.
Turnitin does not detect plagiarism. This is because Turnitin cannot make a judgement about whether plagiarism has occurred, it can only tell you whether a particular piece of text matches to text from another source. The lecturer in charge of the subject will decide whether the text that has been identified as matching constitute plagiarism.
You access Turnitin through Moodle. It will usually be in an assignments or assessments block, but different lecturers might put the dropbox in different places.
If you cannot seem to retrieve your originality report after submitting your assignment, this could relate to the way your assessor set up the Turnitin dropbox. There is an option to hide the originality report. It is worth contacting your lecturer to ask if this is the case. On the other hand, if you suspect that Turnitin is not functioning correctly, please contact eSolutions .
The best option in this case is to ask your lecturer to set up a 'draft' Turnitin dropbox for the assignment that students can opt to use if they want to improve their academic writing skills. Avoid using drop boxes for other units though - this can lead to unexpected matches or cause other problems.
Your work is submitted via Moodle and you can submit work in two ways:
For further information check out the "How to use Turnitin" tab.
Not all lecturers will allow you to make multiple submissions. Check the information in your unit guide before submitting your work.To resubmit your work (after interpreting the originality report) use the Add Submission option at the bottom of the page. Note: resubmitting will overwrite any previous submissions and reports.
If a student submits a revised draft to the same Turnitin dropbox the files will NOT match each other. This is because previously submitted papers are overwritten by resubmissions.
Note: Similar papers submitted by the same student to a Turnitin dropbox in a different unit WILL match.
If and when different students' submissions made to the same dropbox are checked against each other is determined by how the Turnitin assignment has been set up. If you think you might have been disadvantaged by the settings (i.e. you have a high similarity index while someone with similar work who submitted earlier has a much lower score), then consult your lecturer. Note that you should always keep drafts, annotated readings, notes etc. as proof of your work.
It usually takes just a few minutes for your originality report to be generated for your first 4 submissions. Note that you can only get one originality report every 24 hours (per dropbox) after the first 4 submissions, so if you resubmit and upload quickly you might have a long wait for your fourth (or subsequent) report to be generated. Remember, if you want the chance to re-submit be sure to make your first 4 submissions at least 24 hours before it is due.
Note: Not all lecturers will allow you to make multiple submissions. Check the information in your unit guide before submitting your work.
The similarity number means the proportion of the text in your document that matches text in other sources. This number needs careful interpretation see "The Originality Report" tab for more information.
It is possible and acceptable to obtain a similarity of 0% through writing original work. A low similarity relates to the way your assessor set up the Turnitin dropbox. There are options to exclude bibliographies and small matches (5-8 words long) which can lead to a legitimate 0% similarity in your report.
Your Faculty guideline, unit guide or lecturer will provide information on this.
If your similarity index is high and you want to reduce it, check that:
For further information check out the "How do I increase originality" tab.
You can Download your originality report if you want to, or are required to, by clicking the printer icon at the bottom of the Turnitin report page.
Pending* means that your report has not yet been generated. Check back again later to see if the status has changed.
*As of the 20th May 2015, we are experiencing some difficulties where submissions remain in a 'Pending' state. If this occurs please contact your Lecturer or eSolutions Service Desk .
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