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Factiva connection troubleshooting by browser

Sometimes you might see a warning message in your browser when you try to access the Factiva database regarding the security certificate. Select your browser from the tabs above, and follow the on-screen instructions to work around this problem.

NOTE: Monash's subscription to Factiva is limited to 12 concurrent users. This means that during peak times you may have difficulty in accessing the database. We recommend if this occurs, please wait a while and attempt to access Factiva again.

If you are using Chrome and having trouble connecting to Factiva, follow the instructions in the images found below.

your connection is not private dialogue box

your connection is not private advanced dialogue box

If you are using Firefox and having trouble connecting to Factiva, follow the instructions in the images found below.

untrusted connection dialogue box

untrusted connection dialogue box add exception option

untrusted connection dialogue box confirm exception option

If you are using Internet Explorer and having trouble connecting to Factiva, follow the instructions in the image found below.

website security certificate dialogue box

 

If you are using Safari and having trouble connecting to Factiva, follow the instruction in the image found below.

website certificate select continue in dialogue box

If you are having trouble connecting to Factiva using Edge, follow the instructions in the image belowwebsite security problem dialogue box

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